The City of Gardena is committed to ensuring that no personal shall, on the grounds of race, color, national origin, disability, or other protected status, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any of the City’s programs, services, and activities.

The Accessibility Division oversees compliance with Title II of the Americans with Disabilities Act of 1990 (ADA) and Title VI of the Civil Rights Act of 1964 (Title VI).

Americans With Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of Gardena will not discriminate against qualified individuals with disabilities on the basis of disability in the City’s services, programs, or activities.

The City of Gardena has designated an ADA Coordinator to oversee compliance with the ADA and other disability related laws, investigate complaints of inaccessibility and discrimination, and provide disability related information upon request.

Grievance Procedure:

This Grievance Procedure may be used by anyone who wishes to file a complaint or grievance alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by the City. The City of Gardena Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of grievant and location, date and description of the problem. The City’s optional Grievance Form may be used. Alternative means of filing complaints, such as personal interviews, telephone interviews, or a recording of the compliant, will be made available for persons with disabilities upon request. The complaint should be submitted by the grievant or their designee as soon as possible but no later than 60 calendar days after the alleged violation to the ADA Coordinator listed above.

Within thirty (30) calendar days after receipt of the grievance, the ADA Coordinator or his/her designee will contact the grievant to discuss the grievance and the possible resolutions. Within thirty (30) calendar days of the contact, the ADA Coordinator or designee will respond in writing. Responses, where appropriate, will be made in format accessible to the grievant, such as large print, Braille, or audiotape. The response will explain the findings of the City and offer options for resolution of the grievance.
All written grievances received by the ADA Coordinator or his/her designee, appeals to the City Manager or designee, and responses from both will be retained by the City for at least 3 years.

Use of this grievance procedure is not a prerequisite to the pursuit of other remedies, such as filing a disability complaint with the U.S Department of Justice, U.S. Equal Employment Opportunity Commission, Department of Fair Employment and Housing, or other appropriate state or federal agencies.

This document may be made available in alternate formats as a reasonable accommodation upon request. If you need assistance, please contact the ADA Coordinator.